About this Web site (February 2008)

This site contains biographical information about Peter Keen. his global work as a professor, adviser to senior management, author, executive educator, and public speaker, together with selected articles, presentations and book extracts.

Academic positions and background:

Professorships at Harvard, MIT, Stanford, Fordham, Visiting appointments Wharton and Nebraska in the US;

Visiting professor at Nanyang Technical University in Singapore, Delft (Netherlands), Stockholm (Sweden)

Education: BA (Oxford) Masters and Doctorate Harvard, honorary doctoral degrees awarded by Marist

and Abo (Finland)

Public speaking:

Frequent speaker in international settings, to business, public sector and academic audiences.

Presentations over the past year have included Canada, Abu Dhabi, China, Trinidad, Mexico, Venezuela, England. Indonesia and Japan.

Topics center on (1) The effective use of information technology to enable business and organizational transformation, via extensions of Internet-based  services, mobile tools and digital media, (2) Defining effective new business models to respond to shifts in value creation for the globally-connected, customer-driven economy, (3) Knowledge mobilization: helping remove the many barriers to sharing and collaboration, and (4) Balancing and meshing the six facets of the transformation "cube": Branding the customer experience and the Financial, Human Capital, Physical, Technology and Capability Sourcing.

Executive education:

Designer and lecturer in university and company programs that address (1) building the new generation of IT leaders who can make direct and substantial contributions to the organization's innovation. and (2) thinking like the customer in the sales process.

Consulting:

Advisory projects for senior business and IT executives to bring thought leadership in designing and mobilizing for transformation, reviewing on a private "QA" basis progress in major change initiatives, and identifying new issues and opportunities in the use of IT infrastructures as a platform for supporting sustained innovation.

Projects over the past year have included work in Canada, the U.S., Mexico, Singapore, UK, Germany and China

Publications

Author or co-author of over 20 books over a 30-year period. Titles include: Competing in Time: Using Telecommunications For Competitive Advantage, Shaping the Future: Business Design Through IT, The Process Edge: Getting the Right Process Right, The eProcess Edge, From .Com to .Profit, The Freedom Economy: Exploiting Mobile Commerce, Decision Enhancement Services: Rehearsing the Future for Decisions that Matter.

Several hundred articles and book chapters. Recent examples address(1) knowledge mobilization, principles for business model design, finding undervalued "hidden jewels" across the world in the global hunt for talent, bridging the digital divide between rich and poor societies through knowledge networking.

Peter's view on business effectiveness and innovation is that they rest on a fusion of people, process, technology and economics; the role of leadership is to ensure that fusion. The aim of his work is to alert them to the major trends that open up new opportunities and demand getting started now on creative thinking and mobilization for change in order to be a change leader not follower.

Peter regards himself as a "voyager" between many worlds, a translator and an integrator. He is a European who lives in the United States, holds a senior professorship position in Europe and works across the world bringing insights and experiences from and to each of the regions and nations he works in. Peter is a consultant with a distinguished academic track record. He is a prolific writer who works in organizations. Peter is actively involved in both the public and private sectors. He is a business person who is a noted researcher.